Reviews

Star Rating:

***** Pit Stop Car Care & Exhaust is rated 5.0 out of 5 stars, based on 33 reviews!

  • *****

    Got my car aligned and an oil change for a decent price. Only recommendation I'd have for them is to clean up the waiting area, there were dead bugs everywhere and the seats were gross. Oh, and I made the mistake of using the bathroom here, I'd recommend not making that mistake, LOL!

  • *****

    Great, honest shop... high quality work with very clear explanations of work needed plus options. Highly recommended!

  • *****

    Fast in and out service.

  • *****

    Went to get the cats inspection done. Very fast and courteous.

  • *****

    I have used this place several times, always friendly service and never an issue

  • *****

    Couldn't ask for better service. These are folks I trust to do the job right and only what needs doing. Been going here for years!

  • *****

    They have helped us with our trucks several times. Tim is a genuine honest person that cares about his customers. They even drove me home and offered to pick me up. Outstanding service

  • *****

    I have always had an amazing experience at this location with Tim and his staff. Very short wait times and he is very trustworthy. He won't fix a problem that doesn't actually exist just to take your money. My dad recommended this place and now I see why! Will only bring my car here from now on!

  • *****

    Tim is the best. Completely reliable, fair and honest. I have taken our cars there for many years and am always satisfied with the service. Thank you to all the Pit Stop folks.

  • *****

    I was very pleased with the customer service, and mechanics. They were very fair priced and guided me through what I needed without taking advantage of my lack of car knowledge. Highly recommended, and will be back!

  • *****

    My husband and I have both been going to Pit Stop, both locations in Cary for all our car needs since we moved here 5-years-ago. I have always been, quite shockingly, surprised with how quickly and efficiently they do their work. I say that because all other times I have gone to take my car in, I would not call those events "timely". I have had a few times now where taking my car in was an emergency and Tim has always gotten me taken care of so I have my own car to drive by later that day. Thanks Tim and Helen, you two rock!!

  • *****

    I've been to Pit Stop on three occasions for minor exhaust work on my car. They have done nothing but amazing work! They are friendly and very customer service oriented, I highly recommend them!

  • *****

    I brought my minivan for an inspection and was out in less than 15 minutes. Fastest service I ever had. Very professional, and they didn't try to sell service I didn't ask or need.

  • *****

    Tim is awesome!! He remembers you every time, knows a ton about cars and is honest and reliable. Definitely highly recommend his service!

  • *****

    Tim is honest and easy to talk to. The service is great and their prices are competitive. I'd rather my mechanic be a local guy that I can talk to, than a huge dealership where I have to worry about whether or not they bothered to put all the bolts back when they were rushing my car out of there. Pit Stop is awesome, forget the shotty service of the big name chains.

  • *****

    Never been so pleased with a car care experience. Within minutes of me arriving, they already had the problem diagnosed and had a quote prepared. They took me out in the shop and showed me exactly what needed to be done, then the owner offered to give me a ride back to my house so I wouldn't have to get an Uber. I'll never go anywhere else. The high labor cost is worth it

  • *****

    Tim is awesome. Great down to earth honest guy.

  • *****

    Excellent people, service and experience! Would recommend to everyone!!

  • ******

    I have been going to Pit Stop for 10 years now. I have tried other shops and had them try to convince me I need all kinds of repairs I knew I did not as my car is not that old. I have found Tim to be honest and trust worthy. He has

  • ******

    Was recommended to Tim by a friend and liked the idea of supporting a small local business. Read the review of the guy below - it's a garage - what does he expect. Was happy with service and will go back. One hint - make an appt - they

  • *****

    Honest / straightforward advice and not pushy!

  • *****

    Hi, First I want to say the service at PIT STOP is fantastic. The owner, Tim, went out of his way to explain what my car needed and what could wait longer for service. The prices are also VERY resonablefor more Hi, First I want to say the service at PIT STOP is fantastic. The owner, Tim, went out of his way to explain what my car needed and what could wait longer for service. The prices are also VERY resonable for such high-quality work. They also just moved to a new, larger location - so CALL FOR DIRECTIONS! To Tim or Helen - I tried to call twice this week to cancel the planned shock job on my 1994 Lincoln - phone was either busy or got no answer after hours to leave a message. My neighbor discovered the problem was a bad battery - let the car sit for 5 days - so the air shocks wouldn't fill when I barely got it started. It is now working fine after Pep Boys replaced my bad battery. PLEASE CANCEL my appointment and THANK YOU for the GREAT service in the past!!! I would HIGHLY recommend you to friends!!! Good Luck in your new location - Randy Countryman :)

  • *****

    Tim and Bill were EXCELLENT!! This was the first time I got repair work done on my car at The Pit Stop in Cary. Tim and Bill went above and beyond to help get my car repaired!! They were honest andexplained more Tim and Bill were EXCELLENT!! This was the first time I got repair work done on my car at The Pit Stop in Cary. Tim and Bill went above and beyond to help get my car repaired!! They were honest and explained what was needed and the price was reasonable. They were extremely helpful and I appreciate having a GREAT place to get my car repaired. I am very happy with the work they did and for how professional and courteous both Tim and Bill were to work with. .

  • *****

    I have been going to Pit Stop for 10 years now. I have tried other shops and had them try to convince me I need all kinds of repairs I knew I did not as my car is not that old. I have found Tim to be honest and trust worthy. He has always worked with me to keep my car running well and on the road!

  • *****

    Love Tim & Helen. We have been taking our cars to Tim for years and we are ALWAYS satisfied. Thanks Guys!!!

  • *****

    Was recommended to Tim by a friend and liked the idea of supporting a small local business. Read the review of the guy below - it's a garage - what does he expect. Was happy with service and will go back. One hint - make an appt - they are busy and you can avoid a long wait that way.

  • *****

    This is a small to medium sized auto shop that does general repairs. I have had suspension work, brakes and oil changes done here all without any problem at all. Judging by the car park they keep very busy and seem to have a steady clientele. Friendly and efficient front office and sound technical work keeps me coming back to this business.

  • *****

    Great Customer Service, fair price, quick service and honest service. I was really impressed with the entire experience! The cost was what they estimated which was much less then another shop. The staff were polite, professional and made me want share this here! Thanks

  • *****

    Excellent service and knowledge about cars. Totally trustworthy. Tim at PitStop is the BEST.

  • *****

    Pit Stop is great, I have been going there for years. I also work with Tim. He has been taking care of my cars for about ten years or so. He is honest and fair with his prices. I do not take my car to any other location.

  • *****

    I thought I had a wiring problem with my passenger side window in my 2001 GT Convertable Mustang. I did a Google search, and found Pit Stop. I called them in the morning on Thursday, and took it down to have them take a look in the late afternoon. Before I had a chance to take the keys out of the ignition (and before I knew who Tim was), he walked up to my car and started taking a look. He had to pull it into the shop to take a deeper look. Tim confirmed it was wiring. We started discussing when I could bring it back, and they started putting things back together. I decided I could just leave it and save everyone some time. My baby was fixed up ready to roll again by Friday afternoon! I drove her home with the top (and windows down). Too bad it was so darn cold to enjoy weekend! Don't believe the haters, this shop is 5 stars all the way down the line!

  • *****

    Great service great price. I go here and no where else... trust us a hard earned currency and they defintly have mine

  • *****

    This is an excellent shop. I recently moved to the triangle from out of state, and needed to look for an honest and competent mechanic due to a leak in my car's exhaust. I'm lucky to have located Pit Stop, because Tim is all of the above. I highly recommend this shop to anyone looking for a good and honest mechanic in the triangle with reasonable prices.